Opioid epidemics is currently the biggest health crisis in Pennsylvania. In 2016, over 2000 people in Pennsylvania died of opioid addiction. In order to have a thorough understanding of the wicked problem, my group and I went through a series of group meetings and composed of multiple maps.
Left image: mess mapping to understand the correlation of stakeholders and the causes of opioid addiction; labeled STEEP (social, technological, environmental, educational, and political problems)
Center image: stream map to identify upstream and downstream stakeholders their influences
Right image: three hemispheres map to identify current state, middle state to achieve the desired state, and desired state
After hand-mapping multiple drafts of opioid epidemics map, we realized that the wicked problem has a clear flow of directions, starting from big pharmacy companies to rehabilitation facilities after patients get addicted. Therefore, we decided to create an upstream/downstream stakeholders map by identifying each level's goals, strategies, and tactics. Based on the levels of the stakeholders, we then designed potential intervention points. We wanted to focus on preventing the problems upstream, so potential interventions are more focused on upstream motions than downstream.